All Support Air is your local Samsung DVM specialist. Servicing the greater Sydney region we offer comprehensive care and support for clients requiring maintenance and repair of Samsung ducted and VRF systems.
Our fully licensed and insured team offers over 20 years experience to ensure a professional and dedicated service.
“In my position as National Air Conditioning Service Manager for Samsung Electronics, I have worked with All Support Air (ASA) and in particular Greg James the General Manager for the past seven (7) years. During this time we have formed a working partnership both personally and professionally that continues to grow as he has expanded his business to become one of our top Service Partners nationally focusing primarily on our increasing Commercial market.
Greg and his team continue to always put the customer first and have exceeded all our expectations in relation to their work ethic, knowledge of the product and industry and quick response times. Our business will not continue the growth we are currently experiencing without the support of our Service Partners and in particular companies like All Support Air who have gone above and beyond at different times to assist with this growth.
I personally and professionally recommend Greg and All Support Air for any project whether large or small as they will treat the customer with respect and always give 100%.”
“Thanks to Greg James and his team at All Support Air for providing professional, efficient and reliable service at Iglu Chatswood.
Your expert knowledge accompanied with great customer service is a credit to you."
“Fast, efficient and a great communicator. Fixed our AC in a matter of days. Highly recommend."
"My Samsung air conditioner stopped working at midnight last night. I called Samsung In the morning who recommended All Support Air in South Windsor As an authorised repairer as my warranty had already expired. It was something with my wired remote that gave an error message.
Greg at All Support Air, took the time to find out what could be wrong and helped me trouble shoot over the phone and fixed It straight away. He talk me through it patiently and professionally. He absolutely made my day. No more cold nights. I wished I called him first.
The other repairer I called didn’t bother asking me questions, quoted me a price to come out NEXT WEEK to look at it (it’s freezing by the way) and weren’t even sure of what the error message was when I explained it.
I highly recommend All Support Air for any air conditioning repairs."
A pleasure to do business with. I highly recommend Greg and the team.
It is a costly repair I didn't expect but Greg and Jason explained the details to me and how it can be fixed in a very clear and professional manner.
Jason was the one for the repair and he is on time everytime and well versed in the system. Overall, I highly recommend All Support Air!My Samsung ducted AC had an issue displaying an error code and stopped blowing out cold air.
Greg was very knowledgeable about this particular error and not only advised on the solution but even took the time to explain how I could DIY this myself with the part I had purchased from him. Greg truly went above & beyond. I have never come across an AC repairer willing to assist at great lengths! Would highly recommend Greg. Thankyou so much again for your quality service!I had these guys visit three times arranged by our apartment developer, doing the trouble shooting and repair for my aircon's pipeline leak. I can't recommend "All Support Air" enough. These guys are so awesome and professional. They are paying extra attention to details. Great thanks to Greg & Ned. Definitely one of the top aircon repairers in Sydney. Frank, Wolli Creek
Greg was extremely professional. He could’ve visited the property and charged a fee but he helped the tenants diagnose and solve the problem on the phone. Highly recommended business. Hard to come by people like these.
I have used Greg and All Support Air in the past for a Samsung warranty repair. When my unit showed errors and was not cooling he promptly came out and informed me of what was wrong. An expensive repair as the compressor was seized, he was straight up what the issue was and how best to fix it. His communication was excellent and went out of his way to assist. Booked in a repair which all went smoothly. Highly recommend Greg and his team at All Support Air.
Spoke to Greg, Highly efficient and very knowledgeable. A pleasure to do business with. I will definitely use All Support Air again.
Twelve days before Christmas we experienced a lightening strike near our home. One of the items it damaged was our ducted air conditioning system. Of course it didn’t take out the whole system just parts. We were very grateful that Greg & Jay of All Support Air were able to repair our system so close to Christmas and were faced with numerous challenges that the system had. Thank you Greg & Jay for your professionalism, efficiency & respect for our home.
Greg in spare parts is a gem! His product knowledge and expertise are exceptional.
Jason's great. Samsung warranty repair for E320 error. He explained why it happened and replaced the necessary parts in 10 minutes. Great service, highly recommended.
Outstanding service - as always!
Amazing service and very professional ! Always very responsive!
Greg is a legend! First, contact number ring one time then on call forward and in just one ring my call been pick up on Saturday morning. Second, by me providing the model # Greg helped me remotely to fix my Ducted AC remote system in no time. Greg provides clear instructions and very professional. Highly recommended🏆
